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How to cancel ChatGPT Plus (2026)
Verified steps for web and app, the refund policy, the trap to avoid, and a free script that gets you through.
✓ Verified June 2026 · independent guide
Where to cancel (website)
On chatgpt.com, click your profile (bottom-left) > Settings > Account > Manage subscription > Cancel plan, then confirm.
If you subscribed in an app
If you subscribed on iPhone, Apple bills you: Settings > [name] > Subscriptions > ChatGPT > Cancel. On Android: Play Store > profile > Payments & subscriptions > Subscriptions > ChatGPT > Cancel.
Refund policy
Subscription fees are generally non-refundable. OpenAI refunds accidental purchases within 14 days, and EU/UK/Turkey residents have a 14-day prorated withdrawal right.
Watch out
The #1 trap: Cancel in the SAME place you subscribed. If you signed up via the iOS or Android app, cancelling on chatgpt.com won't stop the charge. Cancel at least 24 hours before renewal.
Their retention trick
No specific retention discount is documented in the OpenAI cancel flow.
Your rights (US)
Federal ROSCA and most state automatic-renewal laws require a simple way to cancel and clear billing terms. If a company blocks every path, dispute the charge with your card issuer under the Fair Credit Billing Act and file a free complaint at reportfraud.ftc.gov. (The FTC’s broader “Click to Cancel” rule was vacated in July 2025 and is being revisited — but ROSCA and state laws still apply now.)
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Get a copy-paste cancellation script
Don’t want to fight the chatbot or retention offers? Generate the exact message for ChatGPT Plus in 10 seconds — free, on-device.
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