How to cancel The New York Times (2026)

Verified steps for web and app, the refund policy, the trap to avoid, and a free script that gets you through.

Where to cancel (website)

Log in at nytimes.com > Account Settings (Subscription) > Cancel Subscription, then click through every retention prompt until you reach a final confirmation. NYT often routes users to phone or chat to finish.

If you subscribed in an app

If you subscribed via the App Store, cancel in iOS Settings > Subscriptions. Via Google Play, cancel in Play Store > profile > Payments & subscriptions > Subscriptions > The New York Times.

Refund policy

Access continues to the end of the current billing cycle. A clear prorated/no-refund statement was not confirmed — check your account's terms.

Watch out

The #1 trap: Cancellation is a multi-step retention gauntlet — chat interception and repeated deal offers. Keep clicking through every offer without closing the tab, or it won't actually cancel.

Their retention trick

Aggressive retention: chat-bubble interception, repeated discount offers during the online cancel, and a sales pitch if you call — all designed to stall and re-sell.

Get a copy-paste cancellation script

Don’t want to fight the chatbot or retention offers? Generate the exact message for The New York Times in 10 seconds — free, on-device.

Generate my The New York Times script →

More free tools: TrialGuard (free-trial cancel-by date) · Overlap Checker (duplicate subscriptions) · SubScan (audit your total)

Steps reflect publicly documented The New York Times cancellation policy as of June 2026 and can change; always confirm in The New York Times’s own account settings and terms. This page is an independent guide and is not affiliated with The New York Times.